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*What is NBC Sports Live Extra?
NBC Sports Live Extra is a service offered through participating cable, satellite and telco TV providers that allows you access to watch NBC Sports coverage of live events from NBC and NBCSports Network across NBCSports.com/LiveExtra and through NBCSports Live Extra Applications available for IOS and select Android devices.


*What is the cost of this service?
This is a free service. For NBC Sports Network programming it's an added value to your regular cable, satellite and telco TV subscription through participating television providers.


*Is NBC Sports Live Extra available internationally?
Due to broadcasting regulations, NBC is only allowed to show NBC Sports content on the internet in the United States and U.S. Territories. Users outside of these locations will still be able to access an extensive set of non-event video content on NBCSports.com.


*How do I verify my TV provider account?
When prompted, select your cable, satellite, or telco TV provider. You will then be asked to enter your username and password for your provider ; similar to when you pay your bill online. Don't forget to check "remember me" so you don't have to log in again. If you don't have an online account with your TV provider or can't remember your username and password, please contact your TV provider to learn more. If you already have a username and password from your TV provider, you will not need to create a new account. If you have not previously registered an account with your TV provider, you will need to do so with a valid email address. Please contact your TV provider to learn more.


*Why isn't my TV provider listed?
We are actively working to add additional TV providers to this service. Don't see your provider? Contact your provider to express your interest in receiving this service. Check back regularly to see if your provider has been included.


*What if I forgot my username and/or password?
Most TV providers offer a simple way to retrieve or reset your password. Please contact your TV provider to learn more.


*Can I access NBC Sports Live Extra from my mobile or tablet device?
NBC Sports Live Extra is available for both iOS & Android devices. Visit the iTunes App store or Google Play store to download this FREE app.


*Why am I unable to watch Sunday Night Football from my mobile device?
As a result of the NFL's exclusive rights agreements, Sunday Night Football is only available on Live Extra on a desktop, or on the Live Extra application on Windows 8, iPads & Android tablets.


*Can I access NBC Sports Live Extra if I am away from home?
Yes. You can access NBC Sports Live Extra from your mobile or tablet device, desktop and laptop computer anywhere within the U.S.


*Is there NBC Sports Live Extra content available without a cable, satellite or telco TV subscription?
Yes, you can continue to visit www.nbcsports.com to access event clips, highlights, and expert commentary without a Pay TV subscription.


*Can I watch events with closed captions on NBC Sports Live Extra?
Yes.


*How do I find which events are available to view using this service?
Please see the NBC Sports Live Extra event schedule at the bottom of stream.nbcsports.com/liveextra for this month's schedule of events we'll be streaming.


*Are events available in HD?
Yes. Video quality will depend on the quality of your connection and device


TECHNICAL QUESTIONS


*What are the system requirements to access NBC Sports Live Extra on my desktop computer?
NBC Sports Live Extra is currently supported on the following Operating Systems and browsers (minimum requirements listed):

WINDOWS 7
Firefox 3.6 • Internet Explorer 8 • Chrome 16 • Safari 5
WINDOWS 8
Internet Explorer 10- Desktop • Chrome 23 • Safari 5
WINDOWS XP
Firefox 3.6 • Internet Explorer 8 • Chrome 16 • Safari 5
MAC OS- Snow Leopard
irefox 3.6 • Chrome 16 • Safari
MAC OS- Mountain Lion (v10.6, v10.7, or v10.8)
Firefox 3.6 • Chrome 16 • Safari 5


*Do I need to have an active Internet connection to access NBC Sports Live Extra?
Yes, you will need an active high-speed Internet connection to access NBC Sports Live Extra from your desktop or laptop computer.


*Will I need to download and install anything onto my computer to watch NBC Sports Live Extra?
You may need to update your video players and their plug-ins to their most current versions. Please make sure you have updated and installed the latest version of Adobe Flash Player, if you are experiencing difficulties playing video. The minimum version of Adobe Flash Player that is supported is 11.3.
We are actively working to add additional TV providers to this service. Don't see your provider? Check back at a later time to see if your provider has been included.


*Have additional questions? Please contact us at liveextra@nbcsports.com